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“More often than not, it’s the little things that make a big difference in client satisfaction and brand loyalty.”
― Michael Morales
As a real estate professional, I understand the challenges associated with buying or selling a home while working full time, raising children, and/or having to run a household. I leverage my career experience and local real estate market knowledge to help my clients achieve their real estate needs while delivering an efficient and enjoyable experience.
Prior to Real Estate I led commercial operations teams for many years specializing in the areas of customer service, sales, contracts, and project management. I know that the devil is in the details. Real estate transactions can be challenging, especially when combined with the emotions associated with buying or selling a home. I use my project management skills to maximize my clients time and minimize potential disruption and anxiety.
As a business professional working in Silicon Valley, I was regularly faced with deadlines, unexpected problems, and organizational challenges. My strong business acumen and calm logical demeanor helped me to consistently deliver high-quality outcomes under pressure. Often called upon to lead high-profile corporate projects, I had to be a highly effective communicator in order to lead and collaborate with people from all walks of life.
I’m passionate about creating excellent client experiences. I believe that I cannot deliver that great experience without first taking time to get to know my clients, understand their priorities, and establish a common and comfortable foundation for collaboration.
Whether you’re buying or selling a home in Tuolumne County and surrounding areas, please contact me. I am available at your convenience to hear about your real estate needs and to partner with you and ensure that your goals are met and your real estate experience exceeds your expectations.
